Managing forklift operator performance requires a structured and fair approach, particularly in safety-critical environments.

This practical booklet provides managers with a ready-to-use framework for addressing performance concerns, setting improvement objectives, recording progress and supporting employees towards successful outcomes.

Includes:

✓ Performance improvement planning framework

✓ Review and monitoring templates

✓ Practical guidance for managers

✓ Documentation tools

✓ 30 days email support following purchase

Ideal for warehousing, logistics, manufacturing and distribution businesses.