Starlit People – Privacy Policy & Cookies Notice
1. Introduction
Starlit People is committed to protecting your privacy and handling your personal information with transparency and care. This policy explains what information we collect, how we use it, and how cookies operate on this website.
By using this website, you agree to the practices described below.
2. What Information We Collect
Information you provide directly
When you fill in the contact form, request services, or communicate with us, we may collect:
Your name
Email address
Phone number (if provided)
Business name
Details about your enquiry
Any documents or information you choose to send
Information collected automatically
Like most websites, Starlit People may automatically collect:
IP address
Browser type
Pages visited
Time spent on the site
Basic technical data used for security and performance
This information is used only to keep the website functioning safely and smoothly.
3. How We Use Your Information
We use your information to:
Respond to your enquiry
Provide quotes and service details
Deliver HR, Health & Safety, recruitment, or template-based support
Maintain internal records
Improve website performance and security
We do not sell, trade, or share your personal information with third parties for marketing.
4. Cookies Policy
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve your browsing experience.
Types of cookies this website may use
Because our site is a small business site with a contact form, it typically uses:
Essential cookies — required for the website to work (e.g., security, page loading).
Performance cookies — anonymous data that helps us understand how visitors use the site.
Functionality cookies — remember preferences like language or accessibility settings.
If your website builder includes analytics (e.g., Google Analytics), those cookies may also track anonymous usage data.
Third‑party cookies
If you use:
Embedded videos
Social media links
Website builder plugins
Analytics tools
…these may place additional cookies. They do not give us access to your personal data.
Managing cookies
You can control or delete cookies through your browser settings. You can also block cookies entirely, though some parts of the site may not function correctly.
5. How We Store and Protect Your Data
We store your information securely and take reasonable steps to protect it from unauthorised access, loss, or misuse.
Any documents or information you send as part of your enquiry are handled confidentially and used only for the purpose of delivering services.
6. Your Rights
You have the right to:
Request access to the personal data we hold
Ask for corrections
Request deletion of your data
Withdraw consent
Ask how your data is used
To exercise any of these rights, email: lisa@starlitpeople.co.uk
7. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact:
Lisa Mason Starlit People
Email: lisa@starlitpeople.co.uk